Your profile & account settings
Update your details, timezone, units and password.
Where to find it
Open My profile → Profile settings: click Account at the foot of the left rail, or your name or email at the top of the account menu (top right). Everything about your personal account lives here, on two tabs: Account info and Password.
What you can change
- Profile photo (logo), phone, address and website.
- Timezone, distance unit and default grid size. A new scan starts with your distance unit and grid size, and a new scan schedule starts in your timezone. You can still change them on each scan and schedule, and schedules you already made keep their own timezone.
- Password, on its own tab: type a new one in both fields and click Save password, then enter the code we email you.
Your email is the account identity and can’t be changed here. On Account info, click Save changes to apply. A new logo is saved as soon as you upload it.
Delete your account
Click Delete account… at the bottom of the Account info tab, in My profile → Profile settings. It first shows what would be deleted and what would be kept. Type your account email, click Email me a code, then enter the code and click Delete my account. This can’t be undone.
If you own a team with other active members, make one of them the owner or archive them in My profile → User management first. Your own paid plan or trial has to end first too. If you are a member of someone else’s team, the clients, scans and other work you created move to the team owner.